Stay informed, stay vigilant, and protect what matters most—your financial well-being and personal data.
We may call you to address complaints, transaction disputes, provide important account information, share surveys, or simply check in on your experience with ZeGidPay.
Rest assured, if we call you, we'll clearly identify ourselves and explain the purpose of the call. Importantly, we'll never ask for sensitive account details like your password, passcode, transaction PIN, card CVV (the three-digit number on the back of your debit card), or your Transfer ID.
We might send you a message on our official social media accounts to follow up on questions, address complaints, or resolve transaction disputes:
Be cautious of fraudulent social media accounts pretending to be ZeGidPay.
While we occasionally send transaction alerts through SMS, please note that we don't use WhatsApp for customer support.
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